Get answers to some of the most Frequently Asked Questions (FAQs) related to the technology available to Blazers at 麻豆社.

If you still need help, contact our award-winning Solutions Center.

  • Phone 229.245.HELP (4357)

Technology Frequently Asked Questions

Multifactor Authentication (MFA) is a required security method implemented to protect your online accounts and resources by requiring you to verify your identity when you log in. At 麻豆社, multifactor authentication (MFA) is enforced when:

  • Current Students and Alum log in to the My麻豆社 Portal and virtual labs.
  • Employees and Retirees log in to the My麻豆社 Portal, OneUSG, or GeorgiaFIRST Financials, and virtual/remote computers.

麻豆社 Applicants and Students:

Try one of these options depending on your status:

  •  
  •  - View your acceptance email
  •  - View your acceptance email
  • Call 麻豆社 Solutions Center at 229.245.4357

麻豆社 Employees, Alumni, and Retirees:

Contact Human Resources or the One Card Office

Your 麻豆社 email address will be your username@valdosta.edu. 

Log into to access your 麻豆社 Email account.

Students: To find your 麻豆社 username, try one of these options depending on your status:

  •  
  •  - View related email
  •  - View related email
  • Call 麻豆社 Solutions Center at 229.245.4357

麻豆社 Employees, Alumni, and Retirees:

Contact Human Resources or the One Card Office

 

Most account access and password issues can be resolved with a password reset. The process for resetting your password depends on your role.

麻豆社 Students and Employees

    1. Navigate to iforgot.valdosta.edu
    2. Select "I Don't Know My Password"
    3. Enter the appropriate information
    4. Click the red "Reset" button
    5. Enter and re-enter your new password
    6. Click the grey "Reset Password" button

International 麻豆社 Students

GoVIEW Students

    1. Visit
    2. Enter your username_vsu in the "Username*" field
    3. Click "Submit"
    4. A GoVIEW password reset email will be sent to your My麻豆社 email address, though it may be routed to your junk/spam/clutter folder

IT Tip: Check out How to Create a Strong Password

The My麻豆社 Portal allows you to access most of your 麻豆社 online apps and resources like Email, BlazeVIEW, Banner, Student Online Account and much more. To access the My麻豆社 Portal:

  1. Log into using your 麻豆社 email address and password; authenticate if prompted.
  2. Under the “Quick Links” section, select View All.
  3. Select a Category or use a Keyword Search and select the account you would like to access.

If you need assistance accessing your My麻豆社 account, use the  or contact the Solutions Center at 229.245.4357.

麻豆社 students, employees and visitors can connect their personal devices to the campus wireless networks by going to

For detailed instructions, visit Network Services

Log into campus computers using your My麻豆社 username (without @valdosta.edu) and password. Be sure to log out when you are finished.

Employees: Visit this page for more information.

麻豆社 Card-Swipe Printers are located throughout campus for use by students and employess. These multifunctional printers allow you to:

    • Print from Campus Computers
    • Print from Personal or Mobile Devices
    • Scan to Email

To report an issue or receive additional assistance, contact the Solutions Center at 229.245.4357.

Visit Microsoft 365

At no charge, active 麻豆社 students and employees can install the latest Microsoft 365 suite of applications on up to five (5) personal PC or Mac computers and up to five (5) personal mobile devices. Alumni and retirees have limited access. 

麻豆社-OWNED DEVICES: Active 麻豆社 employees can submit a Software Installation Request through the  to have Microsoft Office and other approved applications installed on a 麻豆社-issued device.

Learn how to clear your browser cache 

Your browser cache is a collection of webpages, including text, images, and other media, that is stored on your device. Although cache makes your browsing experience more efficient, clearing it regularly prevents web-based services from experiencing browser or cache-related issues. 

 

Update your computer clock if your device displays the wrong time (and it is not a time zone issue) or a service uses specific configurations. If your clock is not synchronized, you could experience network and application issues, emails and messaging issues, and files having incorrect time stamps. 

The definition of personally identifiable information (PII) varies among states. For the state of Georgia, in accordance with OCGA 10-1-911, PII includes:

  • 麻豆社 ID Numbers
  • Social Security Number
  • Driver’s License Numbers
  • State Identification Card Numbers
  • Picture IDs
  • Account Numbers
  • Credit/Debit Card Numbers

For tips on security best practices related to PII, check out: 

Email Encryption

Information Security User Awareness

To place an IT work order:

  1. Go to  and log in using your 麻豆社 credentials
  2. Select Issue, Service Request, or Solutons and complete requested information
If none of the available options meet your need, contact the Solutions Center at 229.245.4357

Be prepared to provide information such as:

    • Your 麻豆社 username/email address
    • IT Number(s), if the ticket concerns campus technology
    • Building and Room number(s) for Office or Classroom issues
    • Other details related to the question or issue